All orders are processed within 24 hours. And a package will be prepared and formed in 24 hours. We have a well-organized system that allows our team to quickly process all orders without any delays. Pay attention that we do not send packages on weekends. If you placed an order on Saturday, we will send it on Monday.
To get your pills faster, we recommend you EMS shipment. This option suggests to deliver order within 4-8 business days. This option is the fastest. Of course, the period of the shipment depends on a distance: the closer your place of residence is to our warehouses, the faster your package will be delivered.
If you know about coming treatment, you may stock up on the pills on our website. In this case, AirMail may be your option. The package will be delivered within 3-5 weeks.
Moreover, we are happy to offer our customers an absolutely free shipment, when the order cost is more than $200. This offer is applied to both options of the shipment.
Every blister with the pills is carefully evaluated for proper storage, an expiration date, and a breach of packaging. All outdated medications are properly disposed. When our team is confident in the quality of the pills, they pack them thoroughly. We use solid and Eco-friendly packing materials.
The packages sent by means of EMS will have a tracking number. It gives a possibility to monitor and control a transportation process. Moreover, we are always happy to help you and solve any delivery issues. For instance, if the package was lost, we will repeat your order and send the second package free of charge.
Changes with an order status will be automatically sent by email. A customer will be informed about any changes with the order status. We have made this process as open as possible. Due to the organized system, all orders are processed quickly, without any delays.
If some issues happens at some of the stages of the order status, a customer will be informed instantly. The most common issue is a payment failure. To make sure that your order would be paid without any problems, make sure that you do not have bank limits for the internet shopping. Also, your bank account should have enough sum of money. All these solutions may be given, if you contact us.
An order may be also checked in a user area at any time. Just log in, and enter your order number, and all information will be displayed or sent to your email address. It is very convenient, because a client may use it at any time, even at night.
Moreover, packages sending by means of the EMS will have a unique tracking number. With this number, a client will be able to monitor the movement of the package. This service will be available in a couple of days after the package has been sent.
Bear in mind, that you can always contact us in case of any unforeseen situations happening with your order or parcel. We are here to support and help you until our pills will reach your medicine box.